You can use online services at the surgery to book an appointment, order a repeat prescription, get a sick certificate,
Which online service to use?
There are different online services for different tasks.
Patient Access
Use your Patient Access account (on the Patient Access website or in the Patient Access app) to:
- Book or cancel a routine appointment (call the surgery for an urgent appointment)
- Order a repeat prescription
See Registering for online services on how to register for this service.
Registering for online services
To register for online services, so you can book appointments or order medication, fill in the online access application form. You can also download and complete the form and bring it into the practice.
The practice will phone or text you to confirm a GP has authorised you to view your medical record.
You will then need to bring photo ID and proof of your address to the surgery, where the receptionist will print your online access codes.
Registering for someone else on their behalf
You can register for someone else on their behalf (proxy access) if you are a carer or relative.
To register on behalf of someone else, visit the practice to collect an online proxy access request form.
Proxy access needs to be authorised by a GP. The practice will phone or text you to confirm the request has been authorised.
You will then need to bring photo ID and proof of your address to the surgery, where the receptionist will set up your proxy access.
